Privacy Policy

Privacy and Cookie policy

This Privacy and Cookie Policy was last updated on 9th May 2018.

1. Data Controller

Kaos Sk8 Store is a trading name of Kaos

The data controller is KAOS registered in Scotland. In this Privacy Policy, 'we',' us' and .our' means KAOS. Where data is provided to our partners in relation to the service you have requested, our partners may also be acting as data controllers. If you would like more information about how any of our partners process data, you should read the privacy policy for the relevant partner which will be available on the partner's website.

2. Your rights

We comply with and are registered under the data protection laws in the United Kingdom and take all reasonable steps to prevent any unauthorised access to your personal data.

We reserve the right to amend or modify this privacy policy at any time and any changes will be published on this website.

If you want to view the data collected for your orders, then you can do this by going to 'MyAccount'.

You are entitled to ask us to remove personal information from our records and if you wish to do these thens please contact us so that we may process your request.

To contact us about any of your rights set out in this Privacy Policy please write to the Data Protection Officer at Kaos, Playsport, Stewartfield Way, East Kilbride, G74 4GT or email john.adamson@kaossk8.com. Please provide your full name, email address, and order number when contacting us.

3. Providing data about other people

This privacy policy sets out in detail how your data will be used by us. If you are providing us with another person's data you should ask them to also read this Privacy Policy. By giving us information about another person you are confirming that they have given you consent to provide the information to us.

4. Communicating with you

It is very important to us that we provide a service that meets the expectations of our customers and this section will explain how we use your data to communicate with you.

Updates from kaossk8.com

Where you tell us you are happy to receive information from us we may send you communications from kaossk8.com which may include the following:-
- Email Offers
- New product launches
- Updates on our rewards programme
- Opportunities to participate in market research

If you don't want to receive marketing communications from us you can let us know at any time by contacting us at john.adamson@kaossk8.com or you can unsubscribe via the your my account

5. Product / service providers websites

We are not responsible for the privacy policies and practices of other websites. Whenever possible we will only partner with other websites which maintain the same standards as are present on our own website but we cannot guarantee this. If you click through to any of our product or service providers to their own website, you will be subject to that product or service providers website terms and conditions and privacy policy which we would recommend you read carefully.

6. Use of cookies and Analytical Data

What is a cookie?

A cookie is a small file that is placed on your device, which enables a server to identify that device and allows us to offer the best services possible by allowing us to recognise you as a unique user and provide us with information about how you use our website. Cookies are commonly used on the Internet and do not harm your computer system.

What are web beacons and pixel tags?

These are similar to cookies and allow us to collect information about how you use our website and help us to offer you the best service. We may use web beacons and pixel tags alongside cookies both on our website and in any emails we sent to you.

Again, web beacons and tags are commonly used on many websites and do not harm your computer system.

Further information can be found at http://www.allaboutcookies.org/web-beacons/

How do we use the information we collect?

Information collected may include items such as the IP address of your computer, the time you visited our website and what links you clicked on or when you opened our emails. However, any information collected is kept secure and only used for the purposes set out in this Privacy and Cookie Policy.

We may, from time to time use and serve cookies, pixel tags, action tags or similar technologies.

We use the information we collect for various purposes, including:

For the essential operation of our website including providing quotes to you and allowing you to use your kaossk8.com 'MyAccount'.

- To understand how you use our website and to assist us in tailoring the website to customer needs.

- Collating anonymous aggregated information that is used to manage and plan enhancements to our services.

- To assist in the provision of ads which are relevant to you when browsing the internet.

a. We partner with third parties that collect information across various channels, including offline and online, for purposes of delivering more relevant advertising and content to you

b. Our partner may place or recognise a cookie on your computer or device and we may share personal information with them if you have submitted such information to us, such as your email address.

c. Our partners may link the personal information we share with them to the cookie stored on your browser or device, and they may collect information such as your IP address, browser or operating system type and version, and demographic or inferred-interest information.

d. Our partners use this information to recognise you across different channels and platforms over time for advertising, analytics, attribution, and reporting purposes. For example, our partners may deliver and/or enabling downstream delivery of ad to you in your web browser based on a purchase you made in a physical retail store, or they may send a personalised marketing email to you based on the fact that you visited a particular website.

e. Users may opt out of Live Ramp's use of cookie by using their opt-out tool

We are continually looking to improve your user experience and so regularly adopt and implement new technologies to help us do this.

Analytical Data

This website also uses Google Analytics to allow us to monitor how users use our website. As part of this activity, if you have a Google account and have allowed Google to associate your web and app browsing history so that you may receive personalised ads then Google may collect a Google identifier which allows them to identify your Google account when you are using this website. If you require further information or wish to opt out of Google Analytics Remarketing and Advertising Reporting Features then please visit Google's currently available opt-outs.

How can I stop cookies and what effect will this have?

You can stop cookies from being deployed on your computer by configuring your browser not to accept them. However, in order to get the best use out of our website, you will need to have cookies enabled.

Please refer to your browser's 'help' facility for information on how to enable and disable cookies.

If cookies are already on your system, you can delete them - For more information on cookies and deletion of cookies please visit: http://www.aboutcookies.org.uk/managing-cookies

Please be aware that deleting certain cookies can result in difficulties when navigating around sites.

7. Law

This Privacy Policy is subject to Scots Law and to the exclusive jurisdiction of the Scottish Courts.

We always put our customers first!